Privacy policy
The short version: we collect what you choose to share with us, use it to work with you, and never sell it. Here are the details.
Equip Media Co. ("Equip," "we," or "us") is a marketing agency based in Hickory, North Carolina. This policy explains what information we collect through equipmediaco.com, how we use it, and the choices you have.
Information you give us
- Discovery intake: your name, company, website, email, phone number, and your answers about your business, goals, budget, and timeline.
- Contact form: your name, email, company, role, and anything you include in your message.
- Newsletter: your email address.
- Booking a call: the details you enter when scheduling through our Google Calendar booking page.
- Email and phone: anything you send us directly at troy@equipmediaco.com or (828) 276-2157.
Information collected automatically
We use Google Analytics, and may use advertising tools such as Google Ads and the Meta Pixel. These tools use cookies and similar technologies to collect information like your browser and device type, the pages you visit, how you arrived at our site, and your approximate location. They help us understand how people use the site and show relevant ads to people who have visited it.
How we use your information
- To respond to your questions and requests
- To prepare for discovery calls and write proposals
- To send the newsletter, if you subscribed
- To understand how the website is used and improve it
- To measure and improve our own advertising
How we share your information
We do not sell your personal information. We share it only with the service providers that help us run Equip, and only as needed for them to do their job:
- Netlify: hosts the website and receives form submissions
- Google: email, calendar booking, analytics, and advertising
- Meta: advertising on Facebook and Instagram
- Adobe: the fonts used on the website
We may also disclose information if required by law or to protect the rights and safety of Equip, our clients, or others.
Your choices
- Newsletter: unsubscribe any time using the link in any email, or by emailing us.
- Cookies: most browsers let you block or delete cookies in their settings. The site works without them.
- Google: manage ad personalization at myadcenter.google.com, and opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.
- Meta: manage ad preferences in your Facebook or Instagram settings.
- Your information: email us to ask what we have, correct it, or delete it. We'll respond within 30 days.
How long we keep it
We keep form submissions and emails for as long as they're useful for working with you, and delete them when they're no longer needed or when you ask. Newsletter addresses stay on the list until you unsubscribe.
Security
The website runs over a secure, encrypted connection, and we use reputable providers to store information. No system is perfectly secure, but we take reasonable steps to protect what you share with us.
Children
This website is meant for businesses and is not directed at children under 13. We do not knowingly collect information from children.
Changes to this policy
If we change how we handle information, we'll update this page and the date at the top.
Contact
Questions about privacy? Email troy@equipmediaco.com or call (828) 276-2157.
Equip Media Co.
Hickory, North Carolina